Frequently Asked Questions: Product Info

Do you restock sold-out items?

If we are able to re-order a sold-out item, a backorder notification with an expected arrival date is shown above the Shipping Information section of a product page. If you have questions, call Customer Service at 1-866-612-2226.

Can I join a waitlist for out-of-stock products?

Yes, a small selection of our products will have a waitlist form available on the product page. If it is visible, you can input your email and be notified if the item ever restocks.

Do you offer product customization or personalization?

Yes, we offer personalization on select throw blankets and jewelry pieces. To view our collection, click here.

In addition to these featured items, our store offers an expanded collection of products that can be customized or personalized for a one-of-a-kind gift.

Still have questions?

We're here to help!

Please send us an email at: CustomerService@gumps.com

or call us at: 1-866-612-2226 from Monday-Saturday, 8am-5pm PT