Shipping Information

GUMP'S HOLIDAY DELIVERY DEADLINES
To guarantee the delivery of most in-stock items during the holidays,
please see our shipping cut-off dates below.
THANKSGIVING
order by to be delivered by
Tuesday, November 19, 2019 – 10:00 a.m. PT Wednesday, November 27, 2019
CHRISTMAS
order by to be delivered by
STANDARD DELIVERY: Monday, December 16, 2019 – 12:00 noon PT Monday, December 23, 2019
RUSH DELIVERY*: Sunday, December 22, 2019 – 12:00 noon PT Tuesday, December 24, 2019
*additional charges apply


JEWELRY: FREE EXPEDITED SHIPPING

Enjoy complimentary expedited shipping and gift wrapping on all jewelry. No code required. Jewelry order value does not apply to other shipping offers. Please note that all jewelry orders placed from Friday through Sunday will ship on Monday. Free shipping only applies to single address shipments within the continental United States.  Jewelry orders cannot be shipped internationally. Orders over $500 will require a signature for delivery. 

STANDARD DELIVERY
Most in-stock items (except jewelry and items that ship directly from our vendor) ship by ground within 2 business days of placing your order, and usually arrive within 3-5 business days after shipping. Some oversized items ship directly from our vendors and usually arrive within 4-6 weeks of placing your order. Orders over $500 will require a signature for delivery. 

1-2 DAY RUSH DELIVERY
Orders placed for in-stock items by 10:00 am PT are shipped to arrive the next day or within 2 business days for an additional charge; a street address is required. Please refer to our Shipping Charge Table for Rush Delivery fees. Orders placed on Saturday, Sunday or observed holidays will be processed the next business day. Rush delivery is not available for some oversize or heavy items. A signature is required for all Rush deliveries.  

GIFT BOX SERVICE
Most items can be packaged in our signature gold-lidded gift box with hand-tied satin ribbon for $9.50. Furniture, items shipped directly from our vendor and some heavy/oversize items cannot be expedited or gift boxed.

FURNITURE AND OVERSIZED ITEM DELIVERY
Most furniture and oversize items include delivery over the threshold of the home. White Glove Service is also provided for specific items, which includes unpacking, initial room placement and removal of packing materials. Please be sure to thoroughly inspect furniture before signing for delivery, report any concerns directly on the delivery form and contact Gump’s customer service at 1-866-612-2226. In stock furniture items usually require 2-3 weeks for delivery. Please call to confirm if this service is available in Alaska, Hawaii, Puerto Rico, US Virgin Islands and international locations; additional charges will apply.

DELIVERY AND HANDLING CHARGES
Delivery charges for orders shipped within the continental U.S. will be calculated automatically when you proceed to checkout. For non-jewelry orders, see table below for charges. All jewelry purchases ship free of charge. Orders consisting of multiple items may not ship at the same time; delivery and handling charges will be charged on a pro-rated basis if multiple shipments occur. For shipments to Alaska, Hawaii and Puerto Rico, additional shipping surcharges may apply.

GUMP'S SHIPPING CHARGES
Non-Jewelry and Non-Furniture Orders
FOR ORDERS TOTALING Standard 2nd Day Next Day
up to 25.00 $7.00 $22.00 $32.00
25.01 - 50.00 $10.00 $25.00 $35.00
50.01 - 100.00 $14.00 $29.00 $39.00
100.01 - 150.00 $18.00 $33.00 $43.00
150.01 - 200.00 $21.00 $36.00 $46.00
200.01 - 250.00 $26.00 $41.00 $51.00
250.01 - 300.00 $30.00 $45.00 $55.00
300.01 - 5,000 10% of subtotal 10% of subtotal 10% of subtotal
5,000.01 - 10,000 8% of subtotal 8% of subtotal 8% of subtotal
10,000.01+ 6% of subtotal 6% of subtotal 6% of subtotal
Jewelry Orders Ship Free of Charge
Complimentary expedited shipping is available on all fine jewelry items (no code required). Please note: order placed Friday and Saturday will ship the following Monday.
Furniture Orders (Freight Charges)
Furniture Size Charge Type of Service
Extra Small $75.00 Home Threshold Service
Small $115.00 Home Threshold Service
Medium $150.00 White Glove Service (1 person)
Large $220.00 White Glove Service (2 person)

 

 

SHIPPING OUTSIDE OF CONTINENTAL UNITED STATES
Most orders can ship to Alaska, Hawaii, and the US Territories for an additional $15 surcharge, and will be delivered within 7-10 business days. For delivery to Alaska, Hawaii, Puerto Rico, US Virgin Islands and international locations, please call 1-866-612-2226. If you are calling from outside of the U.S. or Canada, please call 001-866-612-2226.
International delivery charges will be based on the weight, size and the geographic shipping location of the order. Delivery transit days to the recipient are estimates and will vary depending upon the destination country and customs clearance. While most standard return policies apply, customers will be responsible for duty and taxes for return shipments. Some product categories and items that ship directly from the manufacturer cannot be shipped internationally.
International Economy: Allow 10-14 business days for delivery of in stock items.
International Priority: Allow 5-8 business days for delivery of in stock items.

DUTY AND TAX
Duties and taxes (including value added tax) will be the responsibility of the recipient. Gump’s cannot determine the exact amount of these fees in advance. Duty, customs tariffs and VAT are set by the local government and determined based on a combination of the country of origin or manufacturing of the goods being purchased and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government.

GIFT BOX FOR INTERNATIONAL DELIVERY
Gump’s will gift box items on request and provide sufficient packaging for international delivery, however there are times that Customs and Border Security require an inspection. This may result in opening the gift boxed items and may incur shipping delays and charge.