Shipping Information

Get it there on time for Christmas delivery by Dec. 24
Shipping cut-off dates — order by 12:00 noon PT
Standard: Dec. 14   *   Expedited: Dec. 18   *  Next Day: Dec. 21

  • Charges shown below are based on the total value of merchandise shipped to each address.
  • Rates apply to shipping within continental U.S.
  • All shipping charges include handling, order processing, item selection, packaging and transportation of items.
  • Orders placed on Saturday, Sunday or observed holidays will be processed the next business day.
  • Street address is required. Delivery service is not available for PO Boxes or AFO/FPO addresses. 
  • All orders over $500 require a signature
ORDER TOTAL STANDARD DELIVERY
Up to $100 $10
$100.01 - $250.00 $15
$250.01 - $500.00 $20
$500.01 - $1000.00 $25
$1,000.01 and over FREE

We offer Expedited Delivery for a $15 surcharge and Next-Day Delivery for a $20 surcharge. 

STANDARD DELIVERY 
Most in-stock items are shipped by FedEx Ground to arrive within 3-5 business days. Items that ship directly from our vendors may result in longer delivery times. Most oversize items that ship directly from our vendors arrive within 4-6 weeks of placing your order.  

EXPEDITED DELIVERY
Orders placed for in-stock items by 10:00 am PT are shipped to arrive within 2 business days for an additional $15 per address. 

NEXT-DAY DELIVERY
Orders placed for in-stock items by 10:00 am PT are shipped to arrive within 1 business day for an additional $20 per address. 

GIFT BOXES
Most items can be packaged in our signature gold-lidded gift box with hand-tied satin ribbon for $9.50; this service is complimentary for all jewelry orders. May not be available for oversize items or items shipped directly from our vendors.  

DELIVERY OUTSIDE THE CONTINENTAL U.S.
Expedited service is available for delivery to Alaska and Hawaii. For delivery to Puerto Rico and U.S. Virgin Islands, please contact our customer service team for details at 1-866-612-2226 (or 001-866-612-2226 from outside the U.S. or Canada); additional charges will apply. International shipping is not available at this time.

FURNITURE AND OVERSIZE-ITEM DELIVERY
Most furniture and oversize items include delivery over the threshold of the home. White Glove Service is also provided for specific items, which includes unpacking, initial room placement and removal of packing materials. Please be sure to thoroughly inspect furniture before signing for delivery, report any concerns directly on the delivery form and contact Gump’s customer service at 1-866-612-2226. In-stock furniture items usually require 2-3 weeks for delivery. 

Furniture Orders (Freight Charges)

FURNITURE SIZE

FLAT RATE CHARGE

TYPE OF SERVICE

Extra Small

$75.00

Home Threshold Service

Small

$115.00

Home Threshold Service

Medium

$150.00

White Glove Service (1 person)*

Large

$220.00

White Glove Service (2 person)*

 

* White Glove Service is on hold due to COVID-19